Month: December 2023

I know you guys are busy with the continuous inkjet printer maintenance work, sometimes need to drive for a long time, which is time & energy consuming. It’s actually fine, that you send us pictures of the parts that need to be replaced while you are doing the maintenance work. We could quote to you asap, as most of the spare parts for continuous inkjet printers are easy to recognize. For example, if I saw your hand holding a filter, and there was a Videojet printer in the background, then I will know you are looking for new compatible filters, maybe a filter kit. However, this way doesn’t work on boards.

There was a customer, who poured a stream of board pictures to me & required quotation. I can quote some of them, however, some inkjet printer boards, despite their configuration look the same, the prgram in it is different. It’s quite irresponsible to drop a price without stating the detail of the board. So for boards, please do tell us for which printer model it’s applied on first, if we need more info than that, we will proceed accordingly.

Merry Christmas and happy new year to you, your family and friends.

This jolly season finally arrives. We sincerely thank you for your hard work in the past 12 months, and hope our good faith continuous in the years to come.

Feliz navidad Feliz Natal! Joyeux noël!Frohe Weihnachten!Buon Natale!

Main filter of 5 micron or 10 micron performs differently in a huge way, as a 5 micron filter prevent most of debris from entering the printer, while a 10 micron one is more welcoming. The 10 micron filters are usually applied on printer with color pigment, which particles are larger than the black ink.

When you look for what micron is of our compatible main filter, please look at the label directly, the number is on there, take the 500-0047-130 Willett main filter for example, we can see 5.0 micron on the label. Some of you may baffled by the numbers printer on the the filter, which is actually our batch number, it has nothing to do with the filtering micron.

If you are not sure which filter should be bought, please feel free to tell us your printer model, ink type etc, we will supply the suitable filters accordingly.

When we purchase the original new ink, solvent or cleaning solution, we expect them to come with an intact original packing. However, the packing must be modified so that we can delivery the liqudis.

Take the Videojet V411-D ink as an example. For starter, we have to remove the “hazardous label” from the cartridge, and then remove the lammable liquid sign from the inner carton. At last, any sign or logo indicating it’s a flammable liquid also have to be scraped.

You may think why go such length to destroy the original packing, the liquids look better with their labels on. Here is why, based on previous liquid delivery experience, courier company may reject the liquids with flammable/hazardous signs on them, apart from that, such labels may cause trouble during customs clearance process. So for both of our own sake, the labels must be gone.

If you have any questions regarding liquids, please feel free to contact us.