Day: December 25, 2023

I know you guys are busy with the continuous inkjet printer maintenance work, sometimes need to drive for a long time, which is time & energy consuming. It’s actually fine, that you send us pictures of the parts that need to be replaced while you are doing the maintenance work. We could quote to you asap, as most of the spare parts for continuous inkjet printers are easy to recognize. For example, if I saw your hand holding a filter, and there was a Videojet printer in the background, then I will know you are looking for new compatible filters, maybe a filter kit. However, this way doesn’t work on boards.

There was a customer, who poured a stream of board pictures to me & required quotation. I can quote some of them, however, some inkjet printer boards, despite their configuration look the same, the prgram in it is different. It’s quite irresponsible to drop a price without stating the detail of the board. So for boards, please do tell us for which printer model it’s applied on first, if we need more info than that, we will proceed accordingly.