My customer Jack bought a 9450 touch screen last week, when he received it, he found that both the LCD and touch screen are ok, the size fits perfectly. He is satisfied for basically everything, apart from the connector. It doesn’t match his printer.

Jack shows me his connector, which is with 4 cables, while the one I sent him is with 3 cables, so despite the touch screen is fine, he is not able to connect it to his printer.


After getting the feedback from Jack, we work on it asap. It turns out that there are two types of connectors for Markem Imaje 9450 printer, usually it’s with a 3-cable connector, but for some batches, it’s with 4-cable connector. So our tech spend some time to work on the connector, now we have 4-cable connector touch screen too.