
What can we do when we run across this error sign? First of all, follow the instrution, to make sure everything inside the printhead is dry. Then, we could have the nozzle cleaned. If the last two steps can’t fix the problem, we could try to re-connect the connectors on main board, make sure every thing is properly connected, so that message can go through the printer without any hinter.
If all three steps still can’t solve the issue, we may need to take further action, please let us know what’s the error sign now, and we will figure out the next trouble shooting step.
If you have any questions or inquiries, please feel free to send us a message, we will reply asap.
