Tubes, we seldom notice them, they just work quitely. So when something goes wrong in the tubes, we don’t really know how to describe them, only knowing that they are of different color, and the diameter is different too. Don’t worry, we got this.
Despite we can’t tell the diameter from the pictures, but since we can see where the tube connects, our experienced tech will be able to provide the right tube with the right size for you.
I think all of you have replaced a printhead valve module by yourself, have you ever tried to fix it? No? Let’s try do it now.
Generally speaking, it’s the failing valves that leads to the valve module stops functioning, so we focus on the valves now.
There are two valves on the 399181 printhead valve module, which look identical, but in fact, they are not the same.
The first vale is VB-S112-1300, 24v 8w, the other valve is VB-S112-1403, 19v 4.5w. Please replace both valves at the same time, and then the module will work like new.
If you run across leaking issue, we have the compatible purple sealer too. For more info, please feel free to drop us an inquiry.
Yes, you are right, V410-D ink really can’t work on the Videojet 1620 UHS printer, because UHS is a high speed industrial printer, which pair with its own ink and make up. 1620 UHS printer comes with V505-D ink and V820-D make up.
However, if you are applying compatible ink and make up now, there is one way we could try to fool the 1620UHS printer. We can insert the compatible V505-D chip to the V410-D ink, and V820-D chip to the V705-D make up, then the liquids will work.
For more information, please feel free to contact us.
A good functioning pump assy contains a pump head, a rotor and a motor. Please kindly refer to the below picture. Motor seldom goes wrong while pump head does all the grinding and easily fail, in this case we could replace a new pump head or fix it with new gear kit.
There are many causes that can lead to ink oozing from the pump, the most often case is the screws got loosen, but many other possibilities exist.
When you come across a leaking pump, please send us pictures or video about the situation, we will take a look and provide guidance to the next move.
For instance, my customer Jack feedbacks that his pump got a leakage problem, then he dismentals the pump assy and finds out that there are cracks in the rotor. This contributes one more new cause for a leaking pump. We are sorry about the trouble caused to Jack and send a new rotor to fix his pump asap.
If there is after sales problem, don’t worry, message us and let’s fix it together.
When we maintenance our Videojet printer, usually we look at the inkcore. We may replace a whole inkcore, which solves the serving hour and any potential leakage. If you are up for a challenge, you could try replace the filters by yourself. But before we purchasing a new set of filter kit, there is one thing we should care about.
As there are total 5 different types of inkcore board, which are type A, B, C, D and E, the filters compatible to them are slightly different too. Type A, B, C and D inkcores share the same filter kit, while type E inkcore filter kit consist only 3 filter parts and 1 sealer.
If you have a thorough check on all the filters and located which one should be replaced, we can offer the exact filter you are looking for.