Month: October 2025

The continous inkjet printer plugs look similar. When you order the plugs, despite pictures are sent, it’s still easy to cause misunderstanding between you and me. Here are some tips to help with plugs ordering when we don’t know the part number.

1. Tell me which printer model the plug is applied. Say you are looking for a plug for Domino A100, GP etc.
2. From what to what the cable connects. Like from main board to display, or communication board to alarm etc. A picture would be helpful in this case.
3. Show me the detail of the plug, like is it a male or female plug, how many holes or pins it has.

After receiving all these info, we are pretty confident to send the right cable with plug to you. 🙂

For more information, please feel free to contact us.

Does your continuous inkjet printer come with a stand? No? Never mind, we got the stands suitable for printers such as Linx, Markem Imaje, Videojet, Domino, Hitachi, Fastjet etc.

You could choose stand with sensor, stand or part of the stand. Let us know what do you need and we will quote to you asap.

There are many alike-looking spare parts in continous inkjet printers, cables, plugs, filters with different micron etc. In this case, a picture worths thousand words, if we don’t have a part number to pin-point which spare part we are looking for.

Our customer Jack sent us some pictures of a cable last week. It’s for his Domino A series printer, which connects the RS232 board and a connector. Wish such description, we are still not quite sure which cable shall we send to Jack. Then Jack sent us pictures of the cable, which connects a RS232 at one end, and a 8-hole plug at the other end. Then we knew Jack was looking for a DB37738 Alarm Lamp Cable.

Sometimes it’s difficult to look for a spare part if we don’t know its part number, but with printer model, where the part applied and better picture of the part, we will manage to deliver the right printer parts to you.

When the Videojet printer shows no good phasing alarm, what should we do. Don’t worry, let’s have a look at the printhead engine module(399422 60um for standard black ink).

Usually it’s the printhead engine module goes faulty. We could have it washed, or replace a new one.

If the problem remains, please show us the alarm info, let’s proceed to the next step.