Author: Connie Yang

If you are looking for a 9040 LCD display, I would recommend a refurbished one to you, which comes with the connection wire band. Above are pictures of our refurbished Markem Imaje 9040 LCD display, which is still on the printer.

If you are insterested, please feel free to contact us.

We used to sell below two 36610 pump heads compatible to Domino A series industrial inkjet printer, which works well on 270BK standard black ink.

Now we have a improved version of 36610 pump head that works on both standard black ink and white pigment. See, they are with the black coating, which enables the pump head to resist the sticky white pigment.

We also have 36610 super strong version, which can work on 280BK and 299BK high adhesive ink.

If you are looking for compatible Domino pump heads, please feel free to drop us an inquiry.

Take a look at your Domino gutter filter, whose part number is 29265, is it white or black. I think most of you have a white gutter filter, which is the most common colour. If you have a black one, wow, that’s somehow like winning a jackpot.

Actually both the black and white 29265 Domino gutter filter work the same. Apart from different colour, they are the same.

We usually deliver the white 29265 gutter filter, but if you prefer a black one, we can arrange it too. Just let us know which one do you need, and we will deliver asap. Please feel free to drop us an inquiry.

Tubes, we seldom notice them, they just work quitely. So when something goes wrong in the tubes, we don’t really know how to describe them, only knowing that they are of different color, and the diameter is different too. Don’t worry, we got this.

Despite we can’t tell the diameter from the pictures, but since we can see where the tube connects, our experienced tech will be able to provide the right tube with the right size for you.

Please feel free to drop us inquiries.

I think all of you have replaced a printhead valve module by yourself, have you ever tried to fix it? No? Let’s try do it now.

Generally speaking, it’s the failing valves that leads to the valve module stops functioning, so we focus on the valves now.

There are two valves on the 399181 printhead valve module, which look identical, but in fact, they are not the same.

The first vale is VB-S112-1300, 24v 8w, the other valve is VB-S112-1403, 19v 4.5w. Please replace both valves at the same time, and then the module will work like new.

If you run across leaking issue, we have the compatible purple sealer too. For more info, please feel free to drop us an inquiry.

A good functioning pump assy contains a pump head, a rotor and a motor. Please kindly refer to the below picture. Motor seldom goes wrong while pump head does all the grinding and easily fail, in this case we could replace a new pump head or fix it with new gear kit.

There are many causes that can lead to ink oozing from the pump, the most often case is the screws got loosen, but many other possibilities exist.

When you come across a leaking pump, please send us pictures or video about the situation, we will take a look and provide guidance to the next move.

For instance, my customer Jack feedbacks that his pump got a leakage problem, then he dismentals the pump assy and finds out that there are cracks in the rotor. This contributes one more new cause for a leaking pump. We are sorry about the trouble caused to Jack and send a new rotor to fix his pump asap.

If there is after sales problem, don’t worry, message us and let’s fix it together.

When we maintenance our Videojet printer, usually we look at the inkcore. We may replace a whole inkcore, which solves the serving hour and any potential leakage. If you are up for a challenge, you could try replace the filters by yourself. But before we purchasing a new set of filter kit, there is one thing we should care about.

As there are total 5 different types of inkcore board, which are type A, B, C, D and E, the filters compatible to them are slightly different too. Type A, B, C and D inkcores share the same filter kit, while type E inkcore filter kit consist only 3 filter parts and 1 sealer.

If you have a thorough check on all the filters and located which one should be replaced, we can offer the exact filter you are looking for.

Do we have original nozzles for Videojet, sure we do.

We sell quite a lot 60um and 70um nozzles compatible to Videojet 1000 Series printers, like 1520 1620 ect, also 50um nozzles to UHS series(high speed printer). Seldom do we sell nozzle of 53um and 66um, but it doesn’t mean we can’t get them. As not many customer ask for the 53um and 66um nozzle for excel series, we don’t have compatible one, but original new only.

If you have any inquiries, please feel free to contact us. We will try our best to quote and deliver.

There are different shapes of washing bottles, the most regular one we sell is the one on left, which with 500ml volume.

From time to time, you may need different shape of washing bottles, please feel free to drop us a picture of the wahing bottle you need, we will send the right one to you.

Like my customer Dave, he purchase ink and make up twice a year, and I usually pack some regular washing bottles in the carton to make full use of the space. But this year, Dave looks for a different bottle, he sends me the below picture. Then I know Dave is looking for the washing bottle that lies in the middle, and pack him the one he want.