Month: December 2020

2020 has been a tough year for everyone, but life must go on & look, we make it through. 🙂

In 4 days 2021 will come, I sinserely thank all of you for the support in 2020. Business is especially tough this year, I’m sure you are in silimar situation like us, without your kind support, our business won’t last till today.

Thank you for your orders & considerations in 2020. I know sometimes it takes days for us to get every technical question straight, delivery takes much longer time but DHL charge never goes down like before, the price of some original parts you asked in late 2019 doubled or even tripled, some parts arrived damaged…All of these problems are frustrating, but won’t deter us from continuing our business. For your support & kind consideration, are what always drive us moving.

If you ever pay attention to the RMB:USD rate, you will know that we our margin actually shrinks. However, we strike to keep our price still. We know that you have quoted to your client, and it’s natural that there are ups & downs in currency exchange rate, as long as we can cover the cost, we will keep our price remain the same.

We like the win-win business mold and aim for long-term business relationship. Among all the suppliers, there must be offers with lower price, but you choose us. We are grateful to that & in return, we will try our best to make deals as smooth as possible.

We provide tech support before the purchase, just to make sure we are on the same page, it will take some time, but definitely worthwhile to do that, to avoid sending wrong items to you; When you receive the cargo & have some quesitons about them, please let us know freely, no matter it’s delivery problem or after sales problem(let’s hope we won’t come across them), we will always be here to solve it.

All I want to say here is, thank you guys. Let’s pray for a better 2021 & keep business rocking.

Wishing you, your family & friends a very merry Christmas.

• 

From time to time we receive inquiries about tubes.

Some of you may know the part number or the diameter size of the tube, then we can quote fast and correctly.

However, if you are not so sure the detail of the tube, you may turn to google and search “tube for Markem Imaje” or “tube for Domino” etc, then find the part number and picture, send them to supplier and wait for quotation.

Well, just don’t do this please. As every tube looks exactly the same on pictures, we can’t tell the size of diameter, which is most importantly. And sometimes the part number you gave us doesn’t match with the description.

So to get a correctly quotation for the tube, what you need to do is quite simple. Tell us it’s applied on which part of your printer, that’s it. Easy right? It actually helps us to quote faster too(I don’t have to cross check the part number and the description).

If you have any questions about how to inquire an item without knowing its part number, please feel free to let us know. Let’s find a easy way to do this.

We could source printing relative products for you, if you want.

On Thursday, my client sent me pictures & sizes of bags and asked me if I could find the same or similar bags for dry fruit. As I was quite free at Thursday afternoon, so challenge accepted.

When I started to source, there were hundreds of thousands of bag suppliers pop out on screen. All with similar price, pitures & parameter, but I can’t really tell if quality good or not by just looking at the data. Out of the blue, I remember that one of our domestic clients sells dry fruit too, maybe he is the right person to help. So I made a call & reached for help. Without further ado, our domestic client gave his bag supplier contact info to me.

Now the order is still pending, cause the pattern & number of color on the bag, thickness, etc all play part in determing the price. We are stilling working on the detail. No matter if we could close this deal or not, I’m sure that these bags are 100% safe to contact with food directly, which is a great safety concern, and I think I did a good job.

After that, I’m thinking maybe we can expand our business. Use all the resources we have to provide better services.