Month: September 2022

When we receive the refurbished Videojet inkcore, sometime we don’t install it immediately, instead, we wait till the old inkcore runs out of time and then replace it. You may wonder, if I install the inkcore 3 months later, will you cover it if problems arise. The answer is, yes sure we will cover it. When you run across problems when you install the inkcore, please feel free to drop us some pictures or videos to illustrate the issue, we got your back bro.

In fact, here are some of the common questions that are asked when my clients install the inkcore. I will write down the solution to each problem briefly so that you can have a basic check when you run accross similar problem.

1. No ink is coming up. After months sitting still, the ink drop dries and may cause blocking in the inkcore, we could flush the tubes and valve and then check again. If you purchase an inkcore without pump, please check if the pump works well too. Most of issues are caused by dried ink drops.
2. My videojet printer shows open circuit. We need to check two spots for this issue. Firstly we take a look at the inkcore board, is the pin that bridges the inkcore board and the valve properly connected. If yes, then we need to check if the valve works fine. We need a multimeter to check the valve’s resistence value, if you can see the value of 72Ω, then the valve is fine and we need to continue to check the mother board. Here are a picture mapping where the valves lie.

Above are the two frequently asked questions, usually it just need a thorough cleaning then problem solved. If the problem is more complicated than that, please feel free to drop us visual material and we will try our best to fix it.

Look at below two pictures, the filters look the same right? Yes, actually 4 out of 5 are the same, except the small round mesh one with black O-ring.

The A40989 air filter kit is for Markem Imaje 9232 printer, which is with a metal EB26583 grid filter. Whilst the EB-PG0473 air filter kit is for Markem Imaje 9410 and 9450 printer, with a paper like EB-PL3223 grid filter.

When you order the compatible air filter kit for your Markem Imaje printer, please let us know the printer model(9410/9450 or 9232), or tell us the part number, or simply send us a picture of your filter kit, then we will send the right kit to you.

For more information, please feel free to contact us.

If you have purchased a comaptible Domino pump head, you must be asked this question before, which type of pump head do you need, with long rotor or short rotor. This question applies to Linx 4900 pump head too.

There are two types of pump head for Linx 4900 CIJ printer, one with long rotor and short motor, the other with long motor and short rotor. Please kindly refer to below picture.

If you do not know which one works for your 4900, please send us a picture of your pump with motor, then we will send the correct pump head to you.

For more questions, please feel free to contact us.

Do you maintenance Hitachi CIJ printers? If yes, please feel free to drop us an inquiry about the compatible & original refurbished parts’ price. We have compatible pump membrane, filters, heater for PB, RX…series. Despite Hitachi continuous inkjet printers are robust, when some of its parts need to be replaced, alternative spare parts are your first choice, they are affordable & durable too.

We have the compatible A47458 printhead with EHT available now. After months testing, we are finally able to provide not only original A47458, but also the more cost-efficient compatible one.

Here is a set of original A47458, and below is our compatible one. It includes a printhead cover with EHT, a sealing and 4 pieces screws. The printhead coating is made of enhanced chemical resistant material, therefore last for longer period.

Both original and compatible A47458 work on 9232, 9410/9450 Markem Imaje CIJ printer.

If you are interested in testing our comaptible A47458, please feel free to contact us.