Month: January 2023

We have been selling compatible & refurbished/new original spare parts for continuous inkjet parts for years, we know more or less what you worry about when you place order for expensive spare parts, what if I get a faulty part that fails to work, will there be any help for trouble shooting, can I return it if I don’t want the part since it’s not working.

Well, let me get all these questions straight here so that we will be on the same page of what we are getting.

No matter the spare part you purchased costs $5 or $500, we will send pictures to you for quality approval before delivery, if there is a serial number on the spare part, we will include it in a close up picture. When the parts reach your place, we could provide online guidance & trouble shooting if you have questions about installation or other related issues (Please note that we are happy to help with any CIJ printer issues, but what we could offer is guidance, not step by step instruction, please do find someone with basic understanding of your printer to undertake the maintenance work). If our spare part doesn’t fit with your printer, we accept return & refund as long as the part is intact, not damaged during the service work.

According to our company policy, warranty for refurbished parts are of 3 months, compatible parts of 6 months, but we know sometimes you purchase the parts in stock and may apply them several months later, please let us know the condition of the parts, we are always happy to come up with a solution that makes both parties satisfied.

You may wonder is it a blank or with pre-install program memory card, cause from the outside, we can’t tell if there is any program written in it. Here I’m going to tell you, yes there is pre-install program in the memory card, it’s not a blank one. Just plug it on the main board, it will go.

Actually this Videojet memory card we sell is of original new, not compatible, so please be assured to place an order here.

If you have any other questions, please feel free to contact us, we could have a quick look where the printer goes wrong before selling you any spare parts.

By simply looking at the appearance of the Markem Imaje ENM5044 electrovalves, we can’t tell which one is of original, standard compatible or compatible with better quality. So you may wonder, how I know, which ENM5044 you have sent me.

The most vital part of a MI ENM5044 electrovalve lies in its inner core, despite we can’t tell the three types of ENM5044 apart by their appearance at one, you will know which one you get once you apply it on the printer.

The original ENM5044 is the most satisfied, it works smoothly and with longer working life. The compatible Markem Imaje electrovalves, to be honest, performs not as good as the original one, but the better quality one seldom goes faulty.

So will this piece of news assures you that you will exactly get the ENM5044 you pay for? Well, as we are looking for long term business, we promise you will get what you pay for. Please feel free to contact us if you have further questions.

We supply compatible ink & make up for continuous inkjet printers such as Domino, Linx, Markem Imaje, Hitachi, Videojet etc. Standard black ink is our most hot sale consumable, for it is universally applied on daily products packing, like expire date on dairy carton box, production date on bread wrapping paper, on plastic water bottle…

Apart from standard black ink, color pigments are requested now and then, like blue pigment for PVC sewage tube, white pigment for wire. The texture of color pigment is different than the standard black ink, it’s thicker & stickier, and usually customers need this stickiness, because we don’t want the mark on smooth surface blur or wipe out easily. To cater this need, we adjust the formula of color pigments to make them specifically suitable for certain material. For example, we adjust the blue pigment formula for PVC, it’s sticky enough to stuck on the PVC surface, yet you don’t have to pay as much as before.

For more info about the CIJ consumables, please feel free to contact us.