L&S CIJ Codification Parts

Last week a new client T ordered 10 pieces of compatible Linx Main Ink Filter FA73044 . I arranged the FA73044 main filters the other day and sent them by DHL. I have to say, DHL is quite fast, it took only three days for the parcel to reach T’s workshop. However, when T received it, he told me two of the main filters were missing, he received only 8 pieces.

This is tricky, because I packed exactly 10 pieces of filter inside the carton box, and wrapped it round with tape, it’s quite impossible for the filters to jump out of the package by themselves unless the parcel was opened by others. So I asked T if there was any sign of the parcel being opened, so we can trace the reason why there were two pieces of filters missing.

Finally, the mistery is revealed, the missing two compatible Linx main ink filters were in DHL warehouse. It’s a relieve that T got the complete 10 pieces filters back. And thank goodness that we always pack our parcels so tight that it shuts any possible excuses that the missing is due to poor packing. And of couse, sending products & package pictures to clients first, to build up mutual trust is the vital key in business.

In May we sold a refurbished Hitachi RX printer to a client, let’s call him/her A. We follow up the routine purchasing procedure, pictures of the printer were sent to A for confirmation first, then payment was done, had the refurbished printer tested, took pictures & video while the printer was running, and finally deliver.

When A received the printer, all of us take a deep breath, for we thought the printer arrived there safe & sound, what we need to do next is to wait for client A to test the printer on his side. If there is something going wrong(probably due to the bumping during transportation), we will conduct a online trouble shooting guidance, most of the problem can be solved by this way; if the printer works just well, it can’t be any better then.

However, there is always a twist, A told us the carton packing of the Hitachi is soaked, also the printer looks damp. We advised A not to turn on the printer, instead, try dry the printer inside out with hot air, after the printer is completely dried, turn it on see if it can run or not. The result is not what we are looking for, so we start the journey of insurance claim, which I will not share in here to bore you. All in all, robot as Hitachi CIJ printer, it’s not water proof.

I think of this not-so-smooth order, what I learn are:

1. It’s important to have the testing videos & pictures. They not only assure customers that the product is in good shape, but also play a vital role in insurance claim.
2. There always be solutions for a problem, which is not time, but join effort between supplier & customer. Instead of whining, yelling & complaining, we should calm down & take a look at the situation, list all the possible solutions to help lessen the loss.
3. Good quality products are the foundation of business & clear communication helps sales.

By given the above picture, can you tell among these two compatible pumps, which one is pressure pump, the right or the left one? If you think this is too difficult, not have a clue to tell, then you are not alone, because from this angle, it’s hard to tell these inkjet printer pumps apart. However, let’s try another angle, you will notice the difference right away.

Let’s take a look at what is pressure & vacuum.

Pressure

noun

1. continuous physical force exerted on or against an object by something in contact with it.

It got exert & against movement, applying this on the inkjet pump, we need an extra hole to let the air come & out.

Vacuum

noun

1.a space or container from which the air has been completely or partly removed.

It means, as long as the air is isolated, we just need to keep the balance, do not need to exert & against to fluctuate the pressure. With this in mind, we only need to create an isolated room in the MI vacuum pump.

The answer is popping on the lip now.

This is only trivial compatible spare part information of continuous inkjet printer. You probably don’t need to know the difference between pressure & vacuum pump, because we will not have them missed up with each other.

Have you ever been in this situation, that you need to apply another type of ink and solvent in the printer, but don’t know how to erase the previous liquids data and input the new ones.

Let’s take Videojet 1510 continuous printer as example, to update ink parameters from V461-D to V410-D.

1. Install the new ink and solvent cartridges
2. Input password
3. Check
4. Update ink parameters

Let’s start cracking. If you still have any other questions, please feel free to contact us.

I’m not going to lie, delivery of CIJ liquids such as ink & solvent is complicated, though we can provide necessary documents such as MSDS & SGS to shipping agents, not all of them are willing to carry black/pigment ink, let alone transparent solvent.

Due to the rocket high delivery fee increase recently, we recommended a customer to deliver his liquids by sea, for his shipment is around 1 cube meter, so the only shortcoming of sea shipping is long delivery time. There is little option left for us to choose, under the deliver situation in mid May. However, in early June, the ship arrived on time, custom clearance takes a long time without exact timeframe. I called shipping agent to check with latest update, but was told to wait every time.

In mid June, my customer contacted me that as business is re-opening in his place, he needed the ink urgently & can’t wait for custom clearance anymore. So we decided to deliver a new parcel of ink & solvent either by air or express, not as much as 1 cube meter, but enough for him to continue business for a while. After an arduous negotiation with the courier agent, we finally managed to put the CIJ liquids on board & customer just informed me he received the parcel.

• 

• 

Now everything is changing fast, we have to adapt to the current situation & make calls fast, also better bear a backup plan in mind. We always care for our clients’ needs first & offer affordable solution when come across problems.

Please think before purchasing a Hitachi CIJ printer, because it’s too robust and doesn’t need your attention.

Hitachi CIJ printers are always renowned for their robustness, but how exactly robust are they? Please check on below picture. The HX model is still working without any problem. We maintain this printer only once in a while, it never troubles us much and just keep working without failing.

For those who are passionate in finding out what’s inside a Hitachi CIJ printer, you will find it’s so minimal, with minimum spare arts and consume minimum liquids. It’s like the Hitachi printer just want to quietly inkjet, no attention is required.

So think before you purchasing a Hitachi printer, it will make you re-think what’s the right retirement time frame for a CIJ printer.

This is really the key to open the Markem Imaje continuous inkjet printer, which is not a rarely seen spare part for technicians. However, without this key, we are not able to open the printer body chamber nor check the inside.

So without further duo, when we go out and maintain the MI printers, remember to bring 1 piece of this key with you. The key is not exclusive to a certain MI printer, so you could apply it on all the MI you are looking after.

It’s an important key for Markem Imaje printers, but thank goodness one is enough.

As the delivery fee goes rocket high in the last 2 months, it’s getting more & more difficult to import bottled compatible liquids. The delivery fee is always extra high for liquids, and the recent lack of flights makes it worse. However, business continues dispite all the difficulties, importing liquids in bulk package, say 15 ltr or 25 ltr per barrel, will be a good idea. Then comes another problem for Linx bottle, how to seal the bottle to prevent liquids from splitting.

Here is the useful heat sealing tool for it. It’s operate by manual, and seals the round card board to bottle with heat. You could source it by yourself. 🙂

There are mainly three types of inkcore board for Videojet small character inkjet printers, type A B & C.

Now we have two new types of inkcore boards, type D & E.

As we look closely at these 5 types of inkcore boards, we can find type A B & C look very much similar, the differences lies on the bottom right part, type A inkcore board doesn’t have any square black dot, type B got 12 ones, while type C have 6 black dots line up in “L” shape.

Type D & E are slimmer than type A B C, these two look similar two, the only difference lies on the middle right part, the 3 little electronic gadgets on type E are bigger.

Despite all these surface difference, the fundamental differences among the Videojet inkcore boards are the program inside the PCB. And one very import thing to bear in mind, every Videojet CIJ printer, such as 1210, 1220, 1510, 1520, 1610, 1620 etc, they can have inkcore board from A to E type, please do take a picture, or be specific of which type(A/B/C/D/E) are you looking for.  

Here is a example of we deliver a compatible 1210 type A inkcore board to our customer, which is the most common type, but it turns out customer actually look for a type C inkcore board. So without any delay, we deliver the type C inkcore board to our customer asap. Though both of us share 50/50 responsibility, we cover all the fees for we could prevent this happening, if we gives a heads-up to custom in advance. It’s a lesson to learn, do figure out which type of Videojet inkcore board you are looking for, or else it will be a waste of time & money.

Markem Imaje 9040 got two types of print heads, one with single jet, the other one with bi/twin jet. Let’s see how these two print heads differ from each other.

The part number of Imaje 9040 single jet print head is ENM35370, print module(9040-1G-L=3 meter). 1.1G means it’s with single jet nozzle, printing effect up to 4-line per time, umbilical 3 meters long.

The part number of Imaje 9040 bi/twin jet print head is ENM35372, print module(9040-1.2G-L=3 meter). 1.2G stands for bi/twin jet, it can print up to 8 lines per time.

Also ENM53370 & ENM35372 are for standard black ink printer 9040 model only, they are not compatible with 9040 Contrast model, which applies white pigment.